Security Deposit
You can now require guests to pay a security deposit when they make a booking. The deposit amount can be configured based on your needs and is collected together with the booking payment.
You can also define how many days after the booking ends the deposit should be refunded. This gives you enough time to inspect the property, equipment, or rented items before returning the deposit to the guest. The feature helps protect your business against potential damage, missing items, or other additional costs while keeping the deposit process clear and easy to manage.
The security deposit options can be found in the Payment Options → Security Deposit tab.
| Enable | Whether the security deposit functionality is enabled or not. |
| Taxable | Toggle whether the security deposit is taxable or not. |
| When to refund | The number of days after the booking ends until the deposit is automatically refunded. |
Add the Security Deposit charge to your form
After the security deposit functionality is enabled, a new Security Deposit form field will appear in the Form Builder. This is used to actually add the security deposit charge to your booking and you can set the amount in the field’s options.
The security deposit is always charged at the time of booking. For security reasons we do not store credit card details to allow a later charge of the deposit.
In case Part Payments are used, the Security Deposit is always charged in the Final Payment.
View/Manage a Security Deposit
After a booking with a security deposit is made, the status of the security deposit can be viewed in the Payment Details tab of the Booking Modal.
